Directly Provided Information
Our site collects information from you when you engage directly with us via e-mail or submission of information through our website. The information we collect depends upon your interaction with our site, but in general consists of Personally Identifiable Information, which is information that can be used to identify you, such as your name, address, mobile phone number, or email address, and anonymous information, such as data about you, your device, or your activities that does not specifically identify you. We collect Personally Identifiable Information and anonymous information that you provide directly to us via this website, as well as information provided to us indirectly as you access our website. You may provide information to us directly, such as Personally Identifiable Information, when you create an account with us, sign up for a newsletter, or otherwise fill out an information request form concerning our services. We may also collect similar information from you in the course of your discussions with our office personnel in order to provide you with access or enrollment in our events, products and services. In order to accommodate your needs, you may also provide us with health-related information, and The IV Lounge will keep such information confidential, to be used for future reference. We will advise you of what information is required and what information is optional.
You may also provide us with information via communications and interactions in our office, some of which may be a required or optional component of our products and services offerings. We also collect information from you when you respond to any surveys, provide testimonials or reviews with respect to our products and services, or apply for employment with us.
Indirectly Provided Information
Our website may utilize indirectly provided information in order to improve the quality of products and services provided, to customize our website features based on preferences, or to collect and evaluate data analytics and trends.
Health and Medical Information
Certain health and medical information about you is protected under the federal Health Insurance Portability and Accountability Act (“HIPAA”) as well as state law. This information may be provided by you through our website, or may be collected by us via other means such as through another health care provider. The IV Lounge protects covered health and medical information as required by HIPAA and applicable state law. Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law. To learn more about our privacy practices under HIPAA, please refer to our Notice of Privacy Practices.
Information Collected from Third Parties
We may collect information from third parties, which includes data usage, as well as information provided by third party service providers with whom we contract to provide certain support services to The IV Lounge. We may also collect information you allow us access to, such as data provided via social media platforms when you access an account via social media, including your name, username, and email address. We may combine any data we obtain with other information we have collected and/or use such information to derive or infer other information, for example, your approximate geographic location utilizing your IP address.
Usage and Disclosure of Information
Third Party Access to Your Information
The IV Lounge will not sell or otherwise release your Personally Identifiable Information to any third party, and will not share or disclose such information for any reason, except that the following entities may obtain your information as you access this website: vendors that process information we provide to them and those that directly collect information about you to perform services with respect to which we contract them, including third parties that assist us in delivering products and services to you, software and infrastructure companies used for tracking marketing analytics, postal and package carriers, and communication services related to advertisement and marketing; certain business partners who directly provide specific services to you in connection with our offerings; advertising service providers that transmit data analytics to us, such as social media platforms and ad servers; and other entities as may be required under state or federal law. You should know that our vendors are required to protect your Personally Identifiable Information and may use it only in connection with the services they provide to us.
Additionally, to the extent our website offers publicly-accessible areas such as Q&A posts, blogs, or message boards, you should be aware that any information provided in those areas is accessible to any other user. Thus, other visitors to our website may have access to your information as a result of you providing such information to them directly, or utilizing any publicly accessible blogs, message boards, or Q&A forums, including social media platforms. You should assume that any information you provide via the website in connection with these actions may be accessed, collected, and used by others. Therefore, we strongly recommend that you carefully monitor the information that you share via these areas. The IV Lounge may not regularly monitor any such publicly-accessible areas, and is under no obligation to do so.
The IV Lounge uses tracking technologies, such as cookies, web beacons, local storage objects, and authentication tokens, in connection with marketing, advertisements, and for various other purposes. These tracking technologies include authentication of individual users and identifying user preferences when accessing our site, customization to optimize the user experience, and analysis of web and data analytics.
Accessibility, Modification, and Deletion of Information
Security and Protection of Information
The IV Lounge takes your privacy seriously, and we take all reasonable precautions to ensure that your Personally Identifiable Information is secure and protected in order to prevent such information from loss, misuse, unauthorized access or disclosure, alteration, or destruction. However, please note that despite our best efforts, we cannot guarantee the security of Personally Identifiable Information, as unauthorized access, software failure, or other factors may compromise the security of your information at any time.
Links to Other Websites
We will only retain your Personally Identifiable Information for so long as is reasonably necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, tax, accounting, and/or reporting requirements. We may retain your Personally Identifiable Information for a longer period in the event of a complaint or if we reasonably believe there is a possibility of litigation with respect to your access to this site or our relationship with you. We may also make your information anonymous, such that it can no longer be associated directly with you, for marketing, research, or statistical purposes, and may use this information for any period of time without further notice to you.
The information and content contained on this website are intended for general research and educational purposes only, and should not be construed as medical or legal advice. This site should not be used as a substitute for medical or other professional advice, and we encourage you to consult with a health care professional for all matters relating to personal medical and health care concerns. By accessing this site, you understand and agree that The IV Lounge is not rendering any medical advice or treatment.
The IV Lounge, including its physicians, staff, agents, and employees, assume no responsibility for any consequence relating directly or indirectly to any action or inaction based on the information, services, email or message board interactions, or other content you access via this website. While The IV Lounge strives to keep the information on this site accurate and complete, we make no guarantees, and assume no responsibility for any damage or loss related to the accuracy, completeness, or timeliness of the information contained on this site.