Privacy Policy

PRIVACY POLICY

Welcome! Thank you for visiting The IV Lounge at www.theivlounge.com, a website owned by The Iv Lounge.  This Privacy Policy explains the manner in which we collect, use, and disclose information you may provide when you interact with us via this website.  This Privacy Policy also explains your privacy rights in connection with the information we collect and how you are protected under the law.  Please be sure to read and familiarize yourself with this entire Policy before using or submitting information to us through this site.  If you have any questions about this Policy or wish to exercise your rights pursuant to this Policy, please contact us.

If you would not like your information collected, used, or disclosed in the manner set forth in this Privacy Policy, you should not interact with us via this website.  By accessing our site, you are deemed to have agreed to the terms of this Privacy Policy, and you give your consent to such collection, use and disclosure of your information in accordance with this Policy.

Directly Provided Information

Our site collects information from you when you engage directly with us via e-mail or submission of information through our website.  The information we collect depends upon your interaction with our site, but in general consists of Personally Identifiable Information, which is information that can be used to identify you, such as your name, address, mobile phone number, or email address, and anonymous information, such as data about you, your device, or your activities that does not specifically identify you.  We collect Personally Identifiable Information and anonymous information that you provide directly to us via this website, as well as information provided to us indirectly as you access our website.  You may provide information to us directly, such as Personally Identifiable Information, when you create an account with us, sign up for a newsletter, or otherwise fill out an information request form concerning our services.  We may also collect similar information from you in the course of your discussions with our office personnel in order to provide you with access or enrollment in our events, products and services.  In order to accommodate your needs, you may also provide us with health-related information, and The IV Lounge will keep such information confidential, to be used for future reference.  We will advise you of what information is required and what information is optional.

You may also provide us with information via communications and interactions in our office, some of which may be a required or optional component of our products and services offerings.  We also collect information from you when you respond to any surveys, provide testimonials or reviews with respect to our products and services, or apply for employment with us.

 

Indirectly Provided Information

Each time you interact with us via this website, certain information about you may be automatically collected, meaning it is obtained without you directly and actively providing such information.  This information includes usage data, such as cookies, activity and navigational data, including the content and other materials you access, the duration, date and time, and any purchases you make, as well as technical information, including your internet protocol (IP address, the details of your operating system, the version of your web browser, previous pages viewed and accessed, and information about your mobile network such as the service provider, connection type, and geographical location.  You have the ability to implement controls on your browser in order to notify you when cookies are transmitted, including to refuse cookies entirely.  However, certain aspects and functions of this website may not be fully functional without accepting cookies.

Our website may utilize indirectly provided information in order to improve the quality of products and services provided, to customize our website features based on preferences, or to collect and evaluate data analytics and trends.

Health and Medical Information

Certain health and medical information about you is protected under the federal Health Insurance Portability and Accountability Act (“HIPAA”) as well as state law.  This information may be provided by you through our website, or may be collected by us via other means such as through another health care provider.  The IV Lounge protects covered health and medical information as required by HIPAA and applicable state law.  Similarly, we may use covered health and medical information as permitted by HIPAA and applicable state law.  To learn more about our privacy practices under HIPAA, please refer to our Notice of Privacy Practices.

Information Collected from Third Parties

We may collect information from third parties, which includes data usage, as well as information provided by third party service providers with whom we contract to provide certain support services to The IV Lounge.  We may also collect information you allow us access to, such as data provided via social media platforms when you access an account via social media, including your name, username, and email address.  We may combine any data we obtain with other information we have collected and/or use such information to derive or infer other information, for example, your approximate geographic location utilizing your IP address.

Usage and Disclosure of Information

We may collect, use, and store the information collected via this website for any purpose relating to the transaction of our business, subject to the terms of this Privacy Policy, including for purposes of improving the content and user experience of our website, to customize user preferences or accessibility, to disseminate information to users, for research and marketing purposes, to communicate with you concerning products and services we feel would be of interest to you, to provide support and response to your inquiries or concerns, solicitation of feedback, delivering target offers and ads, enabling participation in promotions or special offers provided by us, and for any other purpose relating to the business of The IV Lounge.

Third Party Access to Your Information

The IV Lounge will not sell or otherwise release your Personally Identifiable Information to any third party, and will not share or disclose such information for any reason, except that the following entities may obtain your information as you access this website: vendors that process information we provide to them and those that directly collect information about you to perform services with respect to which we contract them, including third parties that assist us in delivering products and services to you, software and infrastructure companies used for tracking marketing analytics, postal and package carriers, and communication services related to advertisement and marketing; certain business partners who directly provide specific services to you in connection with our offerings; advertising service providers that transmit data analytics to us, such as social media platforms and ad servers; and other entities as may be required under state or federal law.  You should know that our vendors are required to protect your Personally Identifiable Information and may use it only in connection with the services they provide to us.

Additionally, to the extent our website offers publicly-accessible areas such as Q&A posts, blogs, or message boards, you should be aware that any information provided in those areas is accessible to any other user.  Thus, other visitors to our website may have access to your information as a result of you providing such information to them directly, or utilizing any publicly accessible blogs, message boards, or Q&A forums, including social media platforms.  You should assume that any information you provide via the website in connection with these actions may be accessed, collected, and used by others.  Therefore, we strongly recommend that you carefully monitor the information that you share via these areas.  The IV Lounge may not regularly monitor any such publicly-accessible areas, and is under no obligation to do so.

Tracking Technologies

The IV Lounge uses tracking technologies, such as cookies, web beacons, local storage objects, and authentication tokens, in connection with marketing, advertisements, and for various other purposes.  These tracking technologies include authentication of individual users and identifying user preferences when accessing our site, customization to optimize the user experience, and analysis of web and data analytics.

We use Google Analytics to provide us with information that helps us understand user activity via our website.  Information and data collected via Google Analytics is utilized via the terms of this Privacy Policy and may also be used by Google according to its terms and policies.  You have the ability to opt out of data collection and processing.  However, please note that if you delete cookies, reset your device identifier, or use a different browser or internet device, you may need to re-enter your opt out choices.

Accessibility, Modification, and Deletion of Information

You can request removal of information you have provided for public access by contacting us directly, although in some cases, we may not be able to remove such information.  In the event this occurs, we will advise you that we are unable to do so.  You have the right to stop receiving email communications from us at any time by unsubscribing from our email communications via the link contained in the body of the email.  Notwithstanding your email marketing preferences, we may send you administrative emails regarding the business, including policy and practice updates or changes to the terms and conditions of this Privacy Policy, or any other policy of The IV Lounge.

Security and Protection of Information

The IV Lounge takes your privacy seriously, and we take all reasonable precautions to ensure that your Personally Identifiable Information is secure and protected in order to prevent such information from loss, misuse, unauthorized access or disclosure, alteration, or destruction.  However, please note that despite our best efforts, we cannot guarantee the security of Personally Identifiable Information, as unauthorized access, software failure, or other factors may compromise the security of your information at any time.

Links to Other Websites

This website may contain links or references to other third-party websites.  You should review the terms and policies of any site you visit before providing any Personally Identifiable Information on such site, as this Privacy Policy does not apply to any external links or references.  We do not review or endorse the content of these other websites, and we are not responsible for their content, which is provided solely for the convenience of our users.

Data Retention

We will only retain your Personally Identifiable Information for so long as is reasonably necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, regulatory, tax, accounting, and/or reporting requirements.  We may retain your Personally Identifiable Information for a longer period in the event of a complaint or if we reasonably believe there is a possibility of litigation with respect to your access to this site or our relationship with you.  We may also make your information anonymous, such that it can no longer be associated directly with you, for marketing, research, or statistical purposes, and may use this information for any period of time without further notice to you.

Disclaimer

The information and content contained on this website are intended for general research and educational purposes only, and should not be construed as medical or legal advice.  This site should not be used as a substitute for medical or other professional advice, and we encourage you to consult with a health care professional for all matters relating to personal medical and health care concerns.  By accessing this site, you understand and agree that The IV Lounge is not rendering any medical advice or treatment.

The IV Lounge, including its physicians, staff, agents, and employees, assume no responsibility for any consequence relating directly or indirectly to any action or inaction based on the information, services, email or message board interactions, or other content you access via this website. While The IV Lounge strives to keep the information on this site accurate and complete, we make no guarantees, and assume no responsibility for any damage or loss related to the accuracy, completeness, or timeliness of the information contained on this site.

Changes to Privacy Policy

We may, from time to time, modify, supplement, or revise this Privacy Policy.  Any such changes will be posted on this website, to ensure your ability to know what information we collect, how we collect and utilize your information, and when and to whom we may disclose such information.  Should you object to our changes, you must immediately terminate use and access to our site.  If you continue to use and access our website, you are deemed to have agreed to the changes to our Privacy Policy, and are bound by such changes.

This Privacy Policy was last updated on January 25, 2021.