Last Revised: [09/25/2023]

The IV Lounge values your trust, and protecting your information is our top priority. We are committed to maintaining your privacy. This Privacy Policy outlines the information The IV Lounge and its affiliates (“The IV Lounge” or “we”) collect, how we collect, use, share, and protect your Personal Information when you use our products and services, including our website.

When This Privacy Policy Applies

This Privacy Policy applies to our services, websites, and mobile applications that are separate or independent of any healthcare clinical services our partners provide to you. This Privacy Policy does not apply to our collection, use, or disclosure of protected health information from any healthcare clinical service, other services with separate privacy policies, and services offered by other companies or individuals, including products or sites that may be displayed to you in search results or linked from our Services.

Protected Health Information (PHI) Under HIPAA

This Privacy Policy does not apply to our collection and use of your PHI. We may collect certain PHI from patients to provide certain healthcare services governed by the Health Insurance Portability and Accountability Act or “HIPAA.”


Our Services are not directed at children, and we do not knowingly collect or solicit Personal Information online from children under the age of 18.

Types of Personal Information We Collect from Users

  • Information You Submit: When you fill out our online contact form or sign up for our email alerts, you provide your name and email address.
  • Information from Third Parties: We may receive personal information about you from third-party partners such as your employer.
  • Geolocation: We automatically collect your geolocation when you use the Services.
  • Technological Information: We automatically collect your IP address, unique online identifier, device ID, and/or hardware model, mobile operating system, and network.
  • Internet Activity: This includes browsing history, search history, and information regarding your interactions with other applications, advertisements, or websites.

How We Use Your Information

  • To Operate and Maintain the Services: This includes fulfilling your requests and providing feedback and instruction.
  • To Communicate With You: We may communicate with you about your account or our relationship and respond to your feedback, requests for quotes, or requests for more information.
  • To Improve Our Services: We may use your Personal Information to make our Services better and to customize your experience with us.
  • For Online Marketing Purposes, including Targeted Advertising: We might use your Personal Information to serve you ads, emails, or other content about our products and Services.
  • To Send Promotional Communications to You: This includes surveys, promotions, and marketing emails.
  • For Security Purposes: This includes protecting us and the consumers who use our Services.

How We Share Your Information

We may share your Personal Information on our Website, Platform, or Social Media Pages. We may also share your information with our business partners, vendors, and other third parties for business purposes.

Your Choices

You have certain choices about how we use your information. You can opt-out of receiving promotional communications from us by following the instructions in those communications.

Contact Us

If you have any questions about this Privacy Policy, please contact us via our call center (877) 420-0052 or by email

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